Our policy is valid for a period of 30 calendar days from the date of the purchase. If you receive your order and are not satisfied for any reason you can return the product for a refund. If the period of 30 days has lapsed since the purchase, we can’t, unfortunately, offer you a refund.
General Care and Maintenance Instructions
STORE high-quality jewelry separately in a tarnish-resistant jewelry box or jewelry pouch and away from abrasive surfaces.
NEVER swim, bath, or participate in sports or other physical activities while wearing your jewelry.
LIMIT CONTACT with make-up, creams, perfume, and lotions.
TREAT WITH CARE delicate features such as hidden silicone grips in some designs that keep jewelry fixed in perfect position. These features can be damaged
AVOID exposure to extreme hot or cold temperatures, since it can weaken the silicone’s gripping ability.
POLISH frequently with a soft polishing cloth to maintain luster and shine.
The following criteria must be met to qualify for a refund:
- Product must be unused
- Product must not be damaged
- Product’s tag must not be removed
In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.
Proof of purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.
In order to return an order, you must contact us first.
You will need to attach a pre-paid return shipping label to the package and mail it to the address on the shipping label. You will not need to pay for shipping.
You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
All refunds will be subject to a 30% restocking fee.
If you would like to contact us concerning any matter relating to this Refund Policy, you may send an email to email@example.com
This document was last updated on April 18, 2021